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Surindra Khanna – Head, Human Resources

We aim at being the preferred Employers in the Industry.The responsibility of Human Resources Division is handled by Surindra Khanna. Having an Engineering background, he has a wide range of experience with various Corporates related to Information Technology, ERP, the Consumer Industry & now the BPO.We always feel our staff are the face of the Organisation. Our hiring parameters are clearly defined & followed in line with those specified by our Clients.Hence we strictly conform to the Quality & Skill requirements.Employ motivation makes Staff Welfare a priority agenda.This is a two-fold activity spanning Festival & Occasion Celebrations, and, also driving a Reward & Recognition Programme, appreciating the Performers.It automatically induces a healthy competitive spirit to pave way for more & more performers to work towards gaining recognition. Our focus is purely on maintaining an employee friendly environment.

Siddharth Duggal - Business Head - Banking

Taking the business to new heights has been the prominent strength of Siddhartha Duggal. Also, Widening & consolidating Business horizons has always been the Company’s bold initiative. The Banking segment business,ever since its inception, has blossomed, within a short span of time into a well-developed & fast growing business Vertical. Siddharth Duggal, a veteran & pioneer in the Banking Industry, holds the reins of our Banking Business Arena. In addition to his MBA, Siddharth has a 14 years’ plus experience in the Banking Industry. A focussed and dedicated team under him has further consolidated the business attracting other banking business avenues.

Ankur Sheopuri– Head Operations

A total Industry experience of over 16 years, both with International & Domestic BPO, brings versatility to Ankur’s activity in managing the entire Process Operations. He implements his progressive policies & activities with aggressive fore-sight & planning. Having generated a strong analytical & feedback mechanism, well supported by Technology, he remains regularly updated with the events, progress, performance related to every process.He is well accepted by the Clients & the Team. Ankur has done “Post Graduate diploma in Computer Applications, and also, he is a “Bachelor in Commerce with specialisation in Management.

Ms Sheela Jha – Manager, Quality & Training

She has been Eight years in the Organisation involved in the development of skills of the process teams. With a focus on Quality, her effort has been primarily to enhance team performance through elaborate Process, Product & Soft skill trainings. With this fundamental in place, there is continuous well-coordinated support from a well experienced team of Quality Analysts.She has completed her Graduation

Harvinder Singh – Manager, Information Technology

With a rich 16 year experience in the Industry, he has contributed, with dedication, his careers’ last 11 years in setting up a versatile Information Technology Division, strengthening the back-bone of the Organisation. With strong roots generated out of his initial assignments, he has also had the privilege of serving on our Over-Seas assignments. We have a well-established Information Technology Division facilitating & supporting the entire process operations. A unique combination of interest & skills, Harvinder also leads our Cricket Team for the tournaments. He is a Graduate from Delhi University.

Vikas Wadhera – Manager

A professional with 13 year's experience, took up his first job in the Hospitality Industry.After Graduation, he then moved to carve his career in the BPO segment. His self-motivation quality has empowered him with bold confidence in important decision making. Positive thinking, maturity in handling his team has developed him into achieving aggressive targets with ease.